Managed IT Services
With Attain Technology

We’re proud to provide exceptional IT support and managed IT services to Businesses across Boston, Rhode Island, and Eastern Massachusetts.

LET'S TALK Get a Quote

Increase Productivity in Your Boston Business with Unmatched Managed IT Services & IT Support

Why does your Boston business need Managed IT Services? Because your business is dependent upon technology to operate. That means your IT systems are critical to your operations, productivity, profitability, and more. Your IT systems are core business functions, and they need to be monitored and maintained.

The trouble is that hiring and training an in-house IT team can be costly. You can’t hire just anyone. You need people with experience and a wealth of knowledge. Those people can be hard to find, and they can also be expensive.

That’s why most small to medium-sized businesses in the Boston area use Managed IT Services. But even if your business were a large enterprise with an IT department, there would be excellent reasons to outsource some part of your IT role to a qualified Boston Managed IT Services company like Attain Technology.

Let Us Secure and Monitor Your Network

This allows your in-house team to be more effective and efficient in their jobs because they will be able to focus on critically important project tasks, strategic initiatives, ad-hoc ideas, and putting out fires. While we will focus on monitoring your network, updating your equipment and software in the background, and maintaining backups of your data to ensure you are safe and protected through any event, whether it be an accidental, virus, cyberattack, or act of God.

Plus, your IT systems are critical to your day-to-day operations. Your computers and network need to run smoothly and be ready to work when you are.

Cut IT Costs and Make Your Workforce More Productive, Effective, and Efficient

When you need to maximize profits and reduce or eliminate the potential for cost overruns, delays, and oversights that negatively impact your projects, you will want to take advantage of our Managed IT Services in Boston MA.

We will discuss your issues, and concerns and give you an overview of your options. That way you can understand exactly how we can monitor and maintain your networks and data, and keep your business safe from ransomware attacks, accidents, limited connectivity, downtime, and more.

Managed IT Services Can Solve Your Problems

When large Enterprise companies hire Chief Information Officers (CIOs) they give them 2 goals. First, manage the IT infrastructure, systems, and environment. Second, cut costs wherever you can.

What CIOs have learned is that it is expensive to hire enough qualified talent to take care of all their equipment, network, data, and day-to-day operations like incremental backups, network monitoring, patches and updates, requisitions, decommissions, and help desk.

Not to mention, it’s expensive when something goes wrong and they don’t have the expertise or available staff in-house to deal with it.

Plus, when it happens, it’s an unplanned event that can derail budgets because there is no way to plan for it. There may not be a major malfunction or event that causes a major downtime in your business this year, but next year you might be hit with two in a row.

When downtime does occur, it’s “all hands on deck” to get the network up and running, so employees can get back to work. Unfortunately, a little incident can turn into “I can’t work because the computer’s down” for 3 days!

What if you have an important bid or proposal to get out? Or you just want to get the 15 employees who are sitting around waiting, back to work. This downtime adds up. And it is expensive!

That where Attain Technology can help by being your trusted Managed IT Services provider in Boston.

With our Managed IT Services / IT support packages, regardless of whether you have any in-house IT staff or not, you can choose the IT services you would like to outsource and know exactly what it would cost each month.

And with the range of Managed IT Services we provide, you can ensure that you have the IT services to keep your systems up and running. And if there is any downtime, it would be brief and the massive cost to fix it is included in our Managed Services IT support agreement – commonly referred to as a Service Level Agreement (SLA).

A Service Level Agreement gives you predictability and peace of mind because you know we are monitoring your computers and network around the clock to ensure they are safe, secure, and ready to work. This brings up a very important question…

What Is Included In A Managed IT Services / IT Support Agreement

Essentially, Managed IT Services are a comprehensive package where for one monthly fee we provide all of your IT services and IT support. It includes 24/7 services to make sure your business in Boston stays productive and operational.

We provide all the backend IT support that’s needed. So, if your employees need help, whether they are at the office or working remotely, they can call our help desk and they can get IT support.

Additionally, we are constantly looking out at the threat landscape and evaluating various options for maintaining data security and staying two steps ahead of hackers and cybercriminals.

At the same time, we are ensuring you have the processes and tools to not only stay safe but also to increase productivity and cut costs. This is why our Managed IT Services packages include Quarterly Business Reviews (QBRs). We want to do everything we can to ensure you have the IT infrastructure and support to realize your big-picture strategy and the ability to forecast well into the future.

And the brilliant part of this is, you know what it costs each month. It’s budgeted. And instead of having to pay an arm and a leg when things go wrong. We can protect you, proactively get ahead of any problems and eliminate them before they become an issue.

Let Us Show You How IT Services Can Work For You

Managed IT Services are more than IT support.

All of our IT services work together to not only protect you and your data, but we also monitor your network and proactively fix things so you have less downtime and fewer issues which helps your people be more productive.

When you are ready to work with a company in Boston that partners with you and works with you to come up with the best solutions to your technology challenges, call us at 401-250-8871.

We’ll have a quick chat and schedule a technology audit to understand your needs and explain your options so you can choose the best IT support / managed IT services for your organization.

get a quote (401) 400-0813